Implementing requirements engineering processes throughout organizations: success factors and challenges

This paper aims at identifying critical factors affecting organization-wide implementation of requirements engineering (RE) processes. The paper is based on a broad literature review and three longitudinal case studies that were carried out using an action research method. The results indicate that RE process implementation is a demanding undertaking, and its success greatly depends on such human factors as motivation, commitment and enthusiasm. Therefore, it is essential that the RE process is useful for its individual users. Furthermore, the results indicate that organizations can gain benefits from RE by defining a simple RE process, by focusing on a small set of RE practices, and by supporting the systematic usage of these practices. q 2004 Elsevier B.V. All rights reserved.